Privacy Policy

PRIVACY POLICY

Last Updated: 17 September 2026

This privacy policy explains how we collect and use personal information when you are using the Piwakawaka app, browsing our website in connection with the Piwakawaka app, or if you otherwise communicate or interact with us in relation to the Piwakawaka app.

In this policy, "personal information" means information about an identifiable individual.

WHO WE ARE

When we say "our", "we", or "us", it means Winslade Legal Limited. We are a New Zealand company (NZBN: 9429052289613) and you can contact us about any privacy or data protection matters by emailing us at ben@winslade.legal. This privacy policy applies only to personal information we process as part of the Piwakawaka app. It does not apply to personal information we process in the context of providing legal services to clients. If you ever have any questions, concerns or complaints in respect of the processing of personal information via Piwakawaka, please contact us at this address.

HOW WE COLLECT PERSONAL INFORMATION

We have summarised how we collect personal information in this section.

We may collect personal information directly from you when you are using our platform (e.g. information you upload to the platform and actions you take using it). If you ask us to email a Document to you, we will collect the email address you provide so that we can deliver the Document. We may retain that email address separately from the Document for the purposes described below.

You don’t need to provide us provide us any account information to use the free version of our platform, which isn’t protected by a secure log in process. You can always choose whether or not to add personal information into any documents you are generating. We recommend that you don’t provide personal information to add into your documents via the Platform. We allow you to download them and add personal information (and more sensitive commercial details) later in a more secure way. If you do choose to provide us with personal information while editing a document, we will collect it though and process it in accordance with this policy.

We do not store documents containing personal information generated via the free version of our site, unless you choose to send them to a lawyer.

We may also collect personal information from you if you call or email us, fill out a form on our website, request content or marketing from us.

In addition to information you directly provide to us, we may obtain information about individuals directly from the New Zealand NZBN register. For example, if you select a company when creating a document, we will automatically obtain information about the shareholders and directors registered with the companies office for that company and may populate that information into a document you are creating.

You must ensure you have the consent of any individuals before adding personal information about any third parties into a document you are creating, including the names of directors or shareholders of a company.

Usage data and cookies

We collect personal information about you automatically when you are using our website and platform. This may include your online device information, such as the IP address and ID of the device you are using, the domain name from which you are accessing the internet, the operating system and the browser your device uses, search engine you are using, your browsing behaviour and click activities, date and time you are visiting, location data based on where your browsing session originates, urls of pages you visit, the domain name of pages you visit directly before or after coming to our site, login history, performance results for the website and platform, details of any errors or system crashes/failures ("Usage Data").

As well as cookies that we set ourselves (both temporary and persistent) that are necessary to provide the platform, these may include cookies set by third parties for marketing purposes. Usage Data collected via third party cookies is used by the third party pursuant to its privacy policy.

For example, we use web analytics services from Google Analytics. Google uses the Usage Data it collects via these cookies in conjunction with other data collected by Google. You can find out more about how Google processes personal information here. Hotjar and Ploy are examples of other third-party providers that may set cookies on our site and/or otherwise collect Usage Data. This is not an exhaustive list, and we frequently review the third-party service providers we work with.

HOW WE USE PERSONAL INFORMATION

We may use personal information to:

(a) provide the platform and generate and deliver documents for people using it, including by email where requested;

(b) communicate with you in respect of our services and technology, for example, send you service messages as part of the use of our platform;

(c) respond to you if you make an enquiry;

(d) where you have agreed or where otherwise permitted by law, send you emails about updates to Piwakawaka and other marketing, with an option to unsubscribe;

(e) provide, secure, update and maintain our products and services, website, social media accounts, training materials and events;

(f) analyse, improve and develop the functionality of our products and services, website, social media accounts, training materials and events;

(g) support our business development and marketing activities, including analysing business opportunities and target audiences, identifying and communicating with potential customers, and providing more relevant content and advertising;

(h) prevent, detect, or investigate security concerns, including fraud; and

(i) comply with applicable laws, regulations, legal processes and genuine requests from regulators or law enforcement agencies.

We will retain personal information only for as long as is necessary for these purposes.

If you generate a document via the free version of our platform, we will not store copies of any documents generated or downloaded, unless you send a document to us for legal review. This document-deletion practice does not require us to delete an email address or other contact details that you provide for delivery of a Document and that we retain separately from the Document. We may retain those contact details for as long as reasonably necessary to send you service messages and where permitted by law, inform you about updates to Piwakawaka. You may opt out of marketing emails at any time. We may retain a limited record of an opt-out request so that we can respect it. We may also retain Usage Data and inputs and responses from our AI providers after we have aggregated it and stripped it of identifying details related to individuals or companies, for the purpose of improving the quality of document drafting or review available via Piwakawaka.

DISCLOSURE OF PERSONAL INFORMATION

We use a range of IT service providers to support our business. We may store your personal information with these parties, who will primarily act as our agent and only process your personal information on our instructions.

If you use the platform to amend or review documents containing personal information, that personal information will be disclosed to our third-party providers who provide the Artificial Intelligence that powers Piwakawaka. For document review, this may mean it is provided to two separate AI providers if different agents are applied to your document. Our AI providers commit to act on our behalf as our agents or data processors. They also generally delete information they receive from us within 30 days (unless they are legally required to retain it or any of that information is flagged as in breach of their safety or usage rules) and will not use any data (including your personal information) to train their AI models.

Except as expressly set out above, we will only disclose your personal information to third parties to use for their own purposes in the following situations:

(a) if required, and to the extent necessary, for the purpose the personal information was collected;

(b) if required, to comply with applicable laws, regulations, or legal processes or in response to a genuine request by a regulator or law enforcement agency;

(d) to prevent, detect, or investigate security concerns, including fraud; and/or

(e) in relation to the proposed purchase or acquisition of our business or assets.

INTERNATIONAL TRANSFERS

Your personal information may be processed by us in New Zealand (where our corporate headquarters is located) and in the location where our IT service providers who support our platform store their data. Information sent to our AI providers will be processed by them in the United States.

Except to the extent that we have explained in this policy, IT service providers handle such information on our behalf our agent and we remain responsible to you for their handling of personal information. This may result in your personal information being stored in a different country than where you live, which may not have the same laws in place to protect personal information.

PROTECTING YOUR PERSONAL INFORMATION

We will take reasonable steps to protect your personal information from loss, and unauthorised access, use, modification and disclosure or other misuse. That includes appropriate technical and organisational methods to protect your personal information.

If we suffer a privacy breach in respect of your personal information, we may notify you and/or an applicable regulator, including where required under applicable laws.

YOUR RIGHTS

You may request that we update or correct your personal information, opt out of marketing messages or access to the personal information that we hold about you. We will promptly respond to any such requests.

If you want to exercise any of these rights, please email us at ben@winslade.legal. If you have any concerns or complaints about how we have handled your personal information, please also raise them with us using this same address.

You can disable cookies by changing the settings on your browser or by changing your cookie preferences when using our website, but this may impact your experience. To use and get the full benefit of our platform you will need to accept cookies.

You can opt-out of Google Analytics Advertising Features or use a browser plugin to opt-out of Google Analytics cookies.

CHANGES TO THIS PRIVACY POLICY

We may update this privacy policy from time to time by publishing the updated version on our website.

Document generated using https://app.piwakawaka.app